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Customer Success Stories
Delivering top-notch dining experience and crafting a delightful ambiance is the ultimate quest for every restaurant owner. Aizuddin Khalid, the Mastermind behind Kay’s Steak and Lobster, is on a mission to guarantee that every patron relishes an extraordinary culinary escapade with a peace of mind.
With the installation of Medklinn Air+Surface Sterilizers, the threat of pesky germs is squashed and their malicious spread thwarted within the restaurant’s premises. Step into a sanctuary of pristine cleanliness and bask in the sheer assurance of a safe and hygienic dining oasis by visiting any of the Kay’s Steak and Lobster branches today.
Watch the 4-minute video to hear from Kay’s Steak & Lobster Co-Founder!
No time for video? Read the transcript instead.
Hi, welcome to Kay’s Steak & Lobster. My name is Aizuddin and I am a Co-Founder and Managing Director of Kay’s Steak & Lobster. We have 3 outlets in Klang Valley, in Putrajaya, Putra Heights and Ampang.
Our goal is to be the leading fine casual dining establishment providing innovative menu offering, quality service and quality ingredients. Our main offering is our premium steaks and also live lobster that we imported from US or Canada that flown in and delivered to us 3 times a week.
Our Beef Wellington which are made from Halal ingredients and our Lobster Thermidor are a must try item in the menu. Customer can also choose Surf & Turf as it provides exceptional value for having both steak and lobster in a single plate.
As you know dining services were not allowed during the MCO, we had to make decision overnight and adapt to the changing climate and closing down the business was not an option at that time because our team depends on the company for their income to feed their families. We decided to offer takeout and delivery service so that our food can reach our customers when they cannot come to us, and we also decided to sell a gift voucher as it provides the much needed cash flow to sustain our business, as well as our team’s wellbeing.
We’re constantly looking for ways on added safety measures that can help to minimize risk and prevent spread of germs in the restaurant to ensure a safe and hygienic dining environment. We want to make sure the air and surfaces, especially the surfaces are sterilized continuously to boost our customer’s confidence while dining in our restaurant.
After surveying the technologies available in the market, we decided to invest in Medklinn Air+Surface Sterilization System as the system can provide 24-hour continuous sterilization without chemicals. In addition, it consumes very little power which make it sustainable.
“All Kay’s and Lobster are equipped with Medklinn Air+Surface Sterilizer because we care about our customers’ safety and comfort when they are dining in the restaurant.“
I visit here once a month or once a week.
I am quite surprised that Kay’s Steak & Lobster is equipped with Medklinn Air+Surface Sterilizer.
I always feel calm when I come in.
The atmosphere is nice and the air is clean.
Want to find out how you can elevate the dining standards too?
Contact us today to get a free consultation.
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Other Information
Medklinn Showroom & Service Centre
Medklinnn International Sdn Bhd
200901002608 (845537-V)
22, Jalan Pengacara U1/48,
Kawasan Perindustrian Temasya,
40150 Shah Alam, Selangor
Mon-Fri (9am-6pm)
Email: customercare@medklinn.com
