Customer Success Stories

How Watsons Malaysia achieved 19% Reduction in Sick Leaves

By  • October 17, 2022

Watsons Malaysia, being the No. 1 Health and Beauty Retailer in Asia has taken the extra step to look after its employees’ wellbeing by installing the Medklinn Air+Surface Sterilization systems in its HQ at Wisma Chuang. Watsons Malaysia have measured and quantified the impact from a ROI perspective. 12 months after the installation, the sick leaves dropped by 19%.

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Watch this 2-minute video to learn how Watsons Malaysia achieved 19% Reduction in Sick Leaves.


No time for video? Read the transcript instead.

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Kulvinder Birring, Managing Director of Watson’s Personal Store (Malaysia) Sdn Bhd

I’m the Managing Director for Watsons, the No. 1 Health and Beauty retailer in Asia. Just like any other businesses, the greatest asset we have is our people. We have two and a half thousand people across Malaysia who work for us. And actually, we have close to 250 people in this particular building. And one of the things I wanted to do was really look after them and their well-being. And that’s quite important for me. And something which I do also recognize is the fact that if I do look after their wellbeing, there should be a payback. And so one of the things which we decided to do was look at the air quality in this building.

Working in an air-conditioned environment, pollutants do travel and also harbour bacteria as well. So, we teamed up with Medklinn, and as part of both our CSR initiative but also in a way to improve productivity, we thought let’s work on the air quality. And so now we have got a Medklinn system fitted across the whole office and it’s working fantastically well. We’ve got, in all honesty, very little maintenance. And I’m sure Serena will tell you in a while what some of the actual tangible benefits have been.

 

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Serena Ng, Human Resources Director of Watson’s Personal Store (Malaysia) Sdn Bhd

Hi, I’m Serena, HR Director from Watson’s Malaysia. We approached Medklinn for the Air Sterilizer installation. The installation basically indicates overall high satisfaction with the improvement in the air quality. We wanted to measure and quantify the impact from a ROI perspective.

“Within 3 months, the sick leave dropped by 8%. We did another measurement after 12 months, the sick leave dropped by 19%.”

We are very happy with Medklinn. They have actually played an instrumental role in improving our staff productivity as well as performance. A big thank you to Medklinn for your innovative solutions.

 


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Contact us today to get a free consultation.

 












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