Warranty Terms & Conditions

Product is fully guaranteed against manufacturing defects in material and/or workmanship under normal usage, commencing from the date of purchase from our authorized dealers. The period and conditions of our warranty are as follows:

1. Warranty period of MedKlinn Products: ONE (1) year from the date of purchase for parts and workmanship;
2. Parts NOT under warranty – Product casing and Cerafusion Cartridge. This warranty does not cover general cleaning services and is limited only to the repair or replacement of the defective parts; entirely at our discretion. There is no obligation under the terms and conditions of this warranty to replace or refurbish the complete unit. Exchange for a new unit is expressly excluded under this warranty. This warranty is valid ONLY in the country where the unit is purchased. This warranty is void under the following circumstances:
• Failure to present the original proof of purchase when servicing is required;
• The product’s serial number does not match the one in the policy or it has been amended or erased;
• The unit has been subjected to misuse, negligence or use contrary to the manufacturer’s instructions; or has been tampered with or altered in any way by unauthorized service personnel;
• The unit is damaged during transit to the Service Centre;
• The defect is caused by fire, lightning, acts of nature, pollution, abnormal voltage surge, the use of a generator, pests or causes beyond the manufacturer’s control.

Our Medklinn Online Store remains operational during this full MCO/EMCO period. Showroom will be closed during this period.

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